General Terms and Conditions

1. General Terms and Conditions

1.1 Applicability and Acceptance

• These general terms and conditions apply to all services and transactions of Sanches Real Estate.
• By using our services, you agree to these terms.
• Sanches Real Estate reserves the right to change these conditions at any time.

1.2 Services and Responsibilities

• Sanches Real Estate offers a platform for the sale, rental and holiday rental of real estate.
• We facilitate the promotion and mediation, but are not responsible for direct contractual obligations between tenants/buyers and landlords/sellers.
• We strive to provide accurate and up-to-date information on our website, but cannot guarantee the completeness or accuracy of third-party data.

1.3 Prices and Payments

• All prices are quoted in the currency indicated and are exclusive of taxes unless otherwise stated.
• Payments must be made on time according to the agreed terms.
• Any changes in prices or conditions will be communicated in a timely manner.

1.4 Cancellation and Refund Policy

• The cancellation conditions of the respective owner apply to rental and purchase agreements.
• Sanches Real Estate acts as an intermediary and is not liable for any disputes regarding cancellations.
• Any brokerage fees are non-refundable unless otherwise agreed.

1.5 Liability

• Sanches Real Estate is not liable for direct or indirect damage resulting from the use of our services.
• All transactions take place between the parties involved and are their responsibility.
• Clients are advised to seek legal advice for significant transactions.

1.6 Complaints and Disputes

• Complaints can be submitted via our customer service.
• We strive for a quick and appropriate solution for all complaints.
• In the event of a dispute, a mediation attempt will be made before legal action is considered.